Channel bindings
Attach AI to the WhatsApp and AppChat accounts you already run in Engagive — no separate bot silo.
Application · AI
LiveAI that answers from your knowledge — then hands off
Bind AI to WhatsApp and AppChat accounts — one knowledge layer across your live channels.
Train on uploaded files and website crawls so answers reflect your real product content.
Queue replies and follow-ups, then hand off to agents with full conversation context.
What Engagive AI actually does
Bindings, knowledge, reply queues, follow-ups, and handoff — not a fake drag-and-drop chatbot builder story.
Knowledge from files & sites
Upload documents and crawl websites so the model answers from your materials, not generic web noise.
Reply queue
AI drafts and sends through a controlled reply path so volume stays manageable for ops and compliance.
Follow-up replies
Continue conversations with follow-up AI replies when customers need more than a one-shot answer.
Live agent handoff
Escalate to humans in the shared inbox with history intact — AI assists; agents close the hard cases.
Provider bindings
Configure AI providers and bindings in the portal so your team controls model setup without rebuilding chat.
Use cases
Practical AI on the channels you already operate.
Answer shipping, pricing, and policy questions from knowledge on WhatsApp and In-App Chat — free agents for exceptions and VIP care.
Help AppChat users inside your mobile product with answers grounded in docs and website content.
When confidence is low or the customer asks for a person, route to your team without restarting the thread.
Ready to put AI across your channels?
Book a demo to see knowledge training, reply queues, and agent handoff on WhatsApp and In-App Chat — or talk through your content sources.