IVR-style routing
Directional: automated call routing concepts — Engagive does not ship a live IVR product today.
Channel · Voice
Coming soonVoice is on the roadmap
Voice alerts and IVR-style journeys are planned — Engagive does not ship a live voice or IVR platform today.
Today, Engagive ships WhatsApp and In-App Chat as equal live channels — plus AI, campaigns, and more. Explore those while this stays on the roadmap.
Coming soon
Not a live Engagive channel yet
We keep this page so the roadmap is visible — without selling unshipped capabilities as production-ready.
On the roadmap
Directional capabilities we’re exploring — not available as a live Engagive product today.
Voice alerts
Directional: spoken reminders and alerts as a future channel alongside WhatsApp.
Notification calls
Directional: time-sensitive voice notifications — roadmap only.
Privacy patterns
Directional: number privacy ideas for voice — not available in Engagive today.
Call analytics
Directional: performance insights for voice journeys if/when the channel ships.
Agent voice handoff
Directional: bridging chat to voice later. Today, handoff lives in WhatsApp and AppChat inbox.
What you can run today
Ship on live products while this stays planned.
Use templates and session messages when customers expect chat — not a phone call stack.
Reach users in your app with AppChat and session push when they’re offline the chat screen.
Want WhatsApp or In-App Chat now?
Book a demo on live channels — or tell us if this roadmap item matters for your rollout.