Reminder templates
Reduce no-shows with approved WhatsApp reminders and confirmations.
Industry · Healthcare
Appointments, reminders, and care in chat
Send appointment reminders and follow-ups with WhatsApp templates your patients already read.
Answer common non-diagnostic FAQs from approved knowledge — hand off to staff for clinical judgment.
Offer In-App Chat when you have a patient app — identify tokens map chats to known users.
How Engagive helps
Patient messaging on WhatsApp and AppChat — Engagive is a conversation layer, not an EHR.
Care coordination inbox
Front-desk and care teams share WhatsApp threads with conversation history.
Knowledge for FAQs
Train AI on clinic hours, prep instructions, and policies — not for diagnosing conditions.
Handoff to clinicians/staff
Escalate when answers need a human — keep context in the thread.
Patient app chat
Use AppChat inside your mobile experience for logged-in patients.
Honest scope
No telemedicine platform claim. Engagive powers messaging; you own clinical systems and compliance design.
Use cases
Healthcare messaging patterns (non-clinical).
Remind, confirm, and reschedule via WhatsApp templates and inbox follow-up.
Share approved content via AI knowledge or agent-sent messages.
Let AI handle hours, location, and insurance FAQ while staff focus on patients.
Our channels
WhatsApp Business and In-App Chat are both live and first-class. Push supports AppChat sessions. Other channels are on the roadmap — explore what is ready for your customers now.
Push Notifications
LiveVisitor push for AppChat sessions on iOS and Android.
Explore Push NotificationsIn-App Chat
LiveProduction In-App Chat: Flutter SDK, identify tokens, branded widget, session push, AI, and in-app campaigns.
Explore In-App ChatBusiness inbox, templates, campaigns, Meta Flows, Embedded Signup, and Public API.
Explore WhatsAppInstagram DM engagement — roadmap channel.
Learn about InstagramMessenger
Coming soonFacebook Messenger inbox — roadmap channel.
Learn about MessengerSMS
Coming soonTransactional and promotional SMS — roadmap channel.
Learn about SMSVoice
Coming soonVoice alerts and IVR-style journeys — roadmap channel.
Learn about VoiceReady to improve care conversations?
Book a demo of WhatsApp, In-App Chat, AI knowledge, and campaigns — or talk to our team about your workflow.