Engagive — Customer engagement across WhatsApp & In-App Chat
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Channel · In-App Chat

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Chat where your customers already are — in your app

Ship In-App Chat with the Engagive Flutter SDK — production-ready visitor chat in your mobile app.

Identify users securely: your backend signs identify tokens; the SDK opens authenticated sessions.

Same portal inbox as WhatsApp — agents see AppChat conversations alongside your other channels.

AppChat capabilities

Flutter SDK, identify tokens, widget, push, AI, and campaigns — not a generic website embed story.

Flutter SDK

Integrate AppChat with engagive_flutter_sdk — widget APIs, websocket sessions, and a demo store pattern you can copy.

Identify tokens

Your customer backend signs short-lived identify tokens so visitors map to known users without exposing secrets in the app.

Branded chat widget

Present a chat experience that fits your product UI while Engagive handles delivery, history, and agent tools.

Push for sessions

Reach visitors on iOS and Android with AppChat push when they’re outside the open chat screen.

AI knowledge

Train AI on files and website content, then answer in-app before handing off to a live agent with full context.

In-app campaigns

Run AppChat campaigns from the same campaign tooling you use for WhatsApp outreach.

Use cases

How product and support teams ship In-App Chat with Engagive.

Let logged-in users open chat without leaving the app — agents reply from the Engagive portal with conversation history.

Pass signed identify tokens so chat threads attach to the right contact, not anonymous visitors.

Use knowledge-backed replies for FAQs and product help, then escalate to your care team without losing context.

Our Satisfied Customers

James Richardson
Panda Retail
“Engagive consistently champions innovation and deeply understands how to connect with our customers. Ultimately, our shared goal is to enhance customer satisfaction, and we’ve been striving to achieve this.”

James Richardson

Director of Omnichannel, Panda Retail Company

Ready to add In-App Chat?

Book a demo to walk through the Flutter SDK, identify tokens, and portal inbox — or talk to us about your app stack.