Transactional templates
Notify on transfers, card events, and statements with Meta-approved WhatsApp templates.
Industry · Banking & Payments
Transactional messaging and support in chat
Send payment and account notices with WhatsApp templates your customers trust.
Staff a secure care inbox for WhatsApp and AppChat with AI knowledge for routine FAQs.
Integrate core banking events via Public API and webhooks — Engagive is the messaging layer.
How Engagive helps
Financial services messaging on WhatsApp and AppChat — no SMS OTP product claim.
Service desk inbox
Agents handle disputes and account questions in shared WhatsApp/AppChat threads.
AI for banking FAQs
Knowledge-backed answers for hours, product basics, and process questions — hand off for sensitive cases.
Public API
Trigger customer messages from your payment and core systems with account-scoped access.
Status webhooks
Sync delivery and inbound events into fraud/ops tools you already run.
Banking app chat
Use AppChat with identify tokens so support maps to authenticated app users.
Honest scope
Authenticate & Verify OTP is roadmap — not a live Engagive auth product. Messaging is live on WhatsApp/AppChat.
Your compliance boundary
You own PCI/regulatory design; Engagive provides the conversation platform and integrations.
Use cases
Banking messaging patterns on Engagive.
Template customers for successful payments, declines, and account events.
When something fails, continue support in WhatsApp with full context for agents.
AppChat keeps support inside your mobile banking experience for identified users.
Our channels
WhatsApp Business and In-App Chat are both live and first-class. Push supports AppChat sessions. Other channels are on the roadmap — explore what is ready for your customers now.
Push Notifications
LiveVisitor push for AppChat sessions on iOS and Android.
Explore Push NotificationsIn-App Chat
LiveProduction In-App Chat: Flutter SDK, identify tokens, branded widget, session push, AI, and in-app campaigns.
Explore In-App ChatBusiness inbox, templates, campaigns, Meta Flows, Embedded Signup, and Public API.
Explore WhatsAppInstagram DM engagement — roadmap channel.
Learn about InstagramMessenger
Coming soonFacebook Messenger inbox — roadmap channel.
Learn about MessengerSMS
Coming soonTransactional and promotional SMS — roadmap channel.
Learn about SMSVoice
Coming soonVoice alerts and IVR-style journeys — roadmap channel.
Learn about VoiceReady to message with trust?
Book a demo of WhatsApp, In-App Chat, AI knowledge, and campaigns — or talk to our team about your workflow.