Contacts
Store and look up people you message on WhatsApp and In-App Chat — phone, identity, and chat linkage as Engagive models them.
Application · Audience
LiveContacts for the channels you actually run
Audience is your contacts and conversation context across connected WhatsApp and AppChat accounts.
See who you’re talking to in inbox and campaigns — without inventing a full CDP product story.
Use contacts when launching WhatsApp and AppChat campaigns from the same portal.
What Audience is today
Contacts and conversation context across WhatsApp and AppChat — keep the hero image, drop the fake CDP stats.
Conversation context
Agents and AI work from chat history on the channels you connected — not a separate analytics lake.
WhatsApp audience
Contacts from WhatsApp conversations and campaign recipients live with your WA accounts.
AppChat visitors
Identify tokens map in-app users to contacts so support isn’t anonymous guesswork.
Campaign targeting
Select contacts and lists when running WhatsApp or AppChat campaigns — scoped to Engagive messaging, not ad ROAS claims.
Honest scope
This is not a 360° CDP with Instagram ads attribution. It’s audience for the channels Engagive operates today.
Use cases
Practical audience for messaging ops.
Look up WhatsApp or AppChat contacts so campaigns and inbox replies hit the right person.
Conversation context travels with the contact so handoffs don’t restart from zero.
Build campaign audiences from Engagive contacts — for WhatsApp templates and AppChat outreach.
Ready to see contacts in context?
Book a demo of WhatsApp and AppChat inbox with shared contact context.